CUSTOMER SUPPORT

Contact us

Effective August 23, 2026
Questions about a payment, submission, delivery, membership, or refund are welcome. Email is the fastest way to give us the details needed to help.

Support information

Critique My Songs
A service of Traecjc Designs – The Extension LLC

Email: kab@songcritique.online
Phone: (210) 570-8943
Mailing address: 5900 Balcones Drive, Austin, TX 78731

What to include

For faster assistance, include your full name, payment email, song title, purchase date, and a short description of what you need. Do not email card numbers, passwords, or other sensitive credentials.

Response time

We aim to acknowledge customer-support requests within two business days. Critique delivery timelines remain those stated with the purchased service.